Answer
Jun 16, 2023 - 04:57 PM
Consumers like online product reviews because they help them make easier, faster, and more informed decisions. They prefer product reviews that are recent, well-written, detailed, contain factual statements, and are specific about what they like and don't like about the product. They also prefer reviews from people they can identify with or people that are like themselves. They also like to see several reviews, responses to reviews, and a few critical reviews, to see how the company deals with customer problems. Learn more about what people like about product reviews.
