Answers
Jun 15, 2023 - 05:44 PM
Yes, ratings and reviews from customers help to improve trust and conversions, and reduce CAC (customer acquisition costs) in 4 ways:
- Reducing bounce rates and cart abandonment
- Increasing conversion rates
- Improving online visibility
- Improving click-through rates from Google ads and organic listings when they display stars
Aug 09, 2023 - 09:11 AM
Yes they do. By adding reviews, people convert at a higher rate, and thereby reducing your customer acquisition costs.
