FamilyPoolFun.com Reviews

About this Company

FamilyPoolFun.com is your source for above-ground and in-ground swimming pool kits and supplies, including steps and ladders, pumps, filters, liners, chemicals, pool toys and much more!

We even carry a full line of family rec room games including foosball, air hockey, table tennis, billiards and darts.

Plus, see our great selection of spas and personal home saunas for the ultimate in relaxation!

All purchases are backed by an excellent support staff and our 75 Day Money Back Guarantee!

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2,265 Verified Customer Reviews

2,265 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
1673
(73.9%)
4 Shopper Approved - Review Star
375
(16.6%)
3 Shopper Approved - Review Star
125
(5.5%)
2 Shopper Approved - Review Star
21
(0.9%)
1 Shopper Approved - Review Star
71
(3.1%)

Delivery Time
4.1
5 Shopper Approved - Review Star
298
4 Shopper Approved - Review Star
69
3 Shopper Approved - Review Star
42
2 Shopper Approved - Review Star
23
1 Shopper Approved - Review Star
53
Price Satisfaction
4.0
5 Shopper Approved - Review Star
251
4 Shopper Approved - Review Star
109
3 Shopper Approved - Review Star
65
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
43
Product Satisfaction
4.0
5 Shopper Approved - Review Star
270
4 Shopper Approved - Review Star
90
3 Shopper Approved - Review Star
36
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
72
Customer Service
2.8
5 Shopper Approved - Review Star
43
4 Shopper Approved - Review Star
26
3 Shopper Approved - Review Star
15
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
72
SHOW DETAILS

5-star reviews
1,500+

5-star reviews

8 years collecting reviews

About this Company

FamilyPoolFun.com is your source for above-ground and in-ground swimming pool kits and supplies, including steps and ladders, pumps, filters, liners, chemicals, pool toys and much more!

We even carry a full line of family rec room games including foosball, air hockey, table tennis, billiards and darts.

Plus, see our great selection of spas and personal home saunas for the ultimate in relaxation!

All purchases are backed by an excellent support staff and our 75 Day Money Back Guarantee!

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R
Shopper Approved - Verified Customer Ronda L.
1 day ago , Ky

Great customer service

Product Choice

Recommended

Merchant Choice

Best product


R
Shopper Approved - Verified Customer Ronnie L.
2 days ago , SC

good

Product Choice

seems to be a better product for the money

Merchant Choice

good price


L
Shopper Approved - Verified Customer Lori L.
5 days ago , FL

easy assembly


B
Shopper Approved - Verified Customer Betsy E.
1 week ago , NV

I have never recieved my order and have contated family pool fun to no avail...they have provided absolutely no assistance to me in tracking my order, etc.... My only recoursewill be to dispute the charge for my order with my credit card company. Buyer beware.

Product Satisfaction
1/5
Price
1/5
Customer Service
1/5
Delivery
1/5

J
Shopper Approved - Verified Customer Jennifer H.
2 weeks ago , Ne

Easy to navigate, great pricing

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

Product Choice

Price

Merchant Choice

Price

Reversible Stair/Ladder Entry System
Reversible Stair/Ladder Entry System
Read more reviews about this product

2 weeks ago

I have not put together yet. Package arrived within 10 days of order. When I tallked to cstomer service regarding a tracking #, they were very informative and friendly.


J
Shopper Approved - Verified Customer John C.
2 weeks ago , MS

Good

Product Choice

Style

Merchant Choice

Style


R
Shopper Approved - Verified Customer Richard M.
2 weeks ago , AL

N/A

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer Jane A.
2 weeks ago , WV

Have shopped with you before - couldn’t find anywhere to log in!

Product Choice

Needed to replace our solar cover, after a little research I really like the clear cover - the way it functions makes sense to me!

Merchant Choice

Very satisfied with past purchases; the clear solar cover makes sense and I haven’t seen it elsewhere; I LOVE that we’re all children of Christ! ??????????


J
Shopper Approved - Verified Customer Jeff V.
4 weeks ago , CO

Very helpful service when I needed to call and gather information.

Product Choice

It is what we need.

Merchant Choice

Great prices!


S
Shopper Approved - Verified Customer Sue F.
4 weeks ago , Nc

Been great

Product Choice

Needed new liner for pool we bought before

Merchant Choice

Bought from you before


M
Shopper Approved - Verified Customer Mark A.
02/22/2024 , PA

So reasonably priced! Quick and easy! i emailed days ago with a question and have not heard back yet

Product Satisfaction
5/5
Price
5/5
Customer Service
1/5
Delivery
5/5

Product Choice

Steps look wider

Merchant Choice

Price

Blue Wave Easy Pool Step
Blue Wave Easy Pool Step
Read more reviews about this product

02/22/2024

i did not open the box yet, its still winter


D
Shopper Approved - Verified Customer Deborah R.
02/18/2024 , PA

Easy to use

Merchant Choice

Had the best price

Product Choice

I have looked at it for awhile and I think they are good.


P
Shopper Approved - Verified Customer Phillip C.
02/16/2024 , NC

This company has the worst customer service anywhere . My product came in damaged during shipping I have made contact with them multiple times and generated a ticket with them. I have spoken on the phone with them and the first 3 times was assured and by the 4th time Jay who only works once a week for maybe an hour apparently has made nothing happen. The customer service rep on the phone hung up on me.I have requested my money back and they have done nothing other than say they are working with their manufacturer. I asked to just ship the product back at my expense and return my money . This company is a scam out to harm the consumer.

Product Satisfaction
1/5
Price
1/5
Customer Service
1/5
Delivery
1/5

Product Choice

It was the pool cleaner vacuum head I had that broke.

Merchant Choice

Ordered online

02/16/2024

Terrible service never order anything from here

The product came in damaged and the company has still not replaced or refunded my money. Would not recommend this company to anyone. Their phone rep hung up and Jay really does a terrible job can't say if it is good or not cause it came in damaged.


K
Shopper Approved - Verified Customer Kenneth B.
02/10/2024 , CA

Great

Product Choice

Trusted

Merchant Choice

Price


M
Shopper Approved - Verified Customer Mary B.
02/08/2024 , OH

Quick and easy

Product Choice

Easy to get in and out of pool

Merchant Choice

Best price


G
Shopper Approved - Verified Customer Gladys M.
01/16/2024 , FL

Loved the web site. I can understand the explanations and directions.

Merchant Choice

Easy to use web site. Loved that the product is made in the USA


D
Shopper Approved - Verified Customer David G.
12/10/2023 , SC

Easy. When I google search, it took me to the right page that I needed.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

Product Choice

have trees

Merchant Choice

price and it was at the top of google search

8-ft. Double Water Tube  - ea.
8-ft. Double Water Tube - ea.
Read more reviews about this product

12/10/2023

Worked as expected. Holds the sides in place.

8-ft. Double Water Tube  - 10-pk.
8-ft. Double Water Tube - 10-pk.
Read more reviews about this product

12/10/2023

Worked as expected. Holds the sides in place.

Pool Size 16' x 32' Rect Cover Size 20' x 36'
Pool Size 16' x 32' Rect Cover Size 20' x 36'
Read more reviews about this product

12/10/2023

No more leaves in skimmer. Works great.


L
Shopper Approved - Verified Customer Lmc
11/28/2023 , NC

I received the cover in good time....

Product Satisfaction
4/5
Price
4/5
Delivery
4/5

Merchant Choice

Needed a cover for my pond

Product Choice

Was needed


T
Shopper Approved - Verified Customer TONY S.
11/23/2023 , SC

Fast and easy


M
Shopper Approved - Verified Customer Mike M.
11/20/2023 , GA

Been great all year. Love my new above ground pool

Product Choice

Winterize

Merchant Choice

Website


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