Broad Tickets.com is the leading tour company.  We offer cheapest tickets for broadway shows, New York city pass, hotels, concerts, sports and all other tickets.

Our promise

" Cheapest price, Easy & Secured Booking, Quality for Customers"

We believe in providing quality virtual products and services for our customers. broadticket.com puts the customer first in every aspect of our operations. 

Company Introduction

Broadticket.com was founded  by a group of Broad Tour. Unlike other brokers, we only sell direct booking from each theater.

With several years experience and growth, we have now blossomed into a multi-national joining over hundreds of thousands of tourists across world.  facebook.com/broadtickets,   9/10 star rating reviews. We have customers in more than 100 countries including US, Europe, Asia, North and South America, Australia and Africa.

 Our Team & Corporate Culture

Just like our customers, broadticket.com employees (from the company president to the security guards) must have itchy feet. It is our passion, and interest in traveling, that enables us to seek cheapest way as far as possible. We understand our customer's needs and offer professional support and services with a clear view of the traveler's perspective and needs.

Convenient features on the website include:

24-7 Online Customer Support: Toll-Free, E-mail

Timely Order Processing and Communication

Refund Policy

Professional and Dedicated Support Staff

 

Filter

This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

2,127 Verified Customer Reviews

2,127 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
1889
(88.8%)
4 Shopper Approved - Review Star
183
(8.6%)
3 Shopper Approved - Review Star
34
(1.6%)
2 Shopper Approved - Review Star
10
(0.5%)
1 Shopper Approved - Review Star
11
(0.5%)

Customer Service
4.5
5 Shopper Approved - Review Star
14
4 Shopper Approved - Review Star
4
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
1,750+

5-star reviews

5 years collecting reviews

About this Company

 Broad Tickets.com is the leading tour company.  We offer cheapest tickets for broadway shows, New York city pass, hotels, concerts, sports and all other tickets.

Our promise

" Cheapest price, Easy & Secured Booking, Quality for Customers"

We believe in providing quality virtual products and services for our customers. broadticket.com puts the customer first in every aspect of our operations. 

Company Introduction

Broadticket.com was founded  by a group of Broad Tour. Unlike other brokers, we only sell direct booking from each theater.

With several years experience and growth, we have now blossomed into a multi-national joining over hundreds of thousands of tourists across world.  facebook.com/broadtickets,   9/10 star rating reviews. We have customers in more than 100 countries including US, Europe, Asia, North and South America, Australia and Africa.

 Our Team & Corporate Culture

Just like our customers, broadticket.com employees (from the company president to the security guards) must have itchy feet. It is our passion, and interest in traveling, that enables us to seek cheapest way as far as possible. We understand our customer's needs and offer professional support and services with a clear view of the traveler's perspective and needs.

Convenient features on the website include:

24-7 Online Customer Support: Toll-Free, E-mail

Timely Order Processing and Communication

Refund Policy

Professional and Dedicated Support Staff

 

Filter
C
CCIT
03/18/2020 , HI

We contacted Broadtickets on March 12 because we wanted a refund on our tickets to west side story. We were leaving for our trip to NJ to visit our son, but we were contacted by our son that morning that he tested positive for coronavirus. He told us to cancel our trip. I explained our situation to Broadtickets and we were told that we would get a refund. I only received a refund for only the cost of the 5 tickets, not for any fees, taxes, or the cancellation fee. I contacted Broadtickets again and they said they would give me the 20% penalty fee but not the taxes according to their terms. The next day the announcement was made that all broadway shows were canceled. I again asked for a full refund but they are refusing to refund the taxes. This is very unfair as the shows are canceled so it seems that I should receive a full refund. Who are they paying the taxes to? Broadtickets is a very unfair company that is trying to make money from other people's misfortunes.

Customer Service
1/5

Merchant Response

broadticket.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

C
Chris B.
03/13/2020

How do I obtain my refund for my tickets since Broadway is shut down?


M
Mingyu L.
03/10/2020

Very comfortable


M
Marian R.
03/10/2020

Great price...site easy to use


T
Tony M.
03/09/2020

Great service


R
Rich G.
03/09/2020 , NY

Excellent


B
Betsy M.
03/08/2020 , NY

Very easy


J
James S.
03/08/2020

Very difficult getting to final purchase


S
sheryl S.
03/07/2020

Very quick to purchase tickets


A
AIMME A.
03/04/2020

It’s easy to use and pay, but you need to specify TAXES


L
Liette S.
03/04/2020

Everything is great so far;-)


G
Gilbert S.
03/03/2020

Great


L
Laura W.
03/03/2020

Easy


G
Gina P.
03/02/2020

Very easy good price


N
Norlizayanti N.
03/01/2020

So easy


G
Germano P.
03/01/2020

Very simple


P
peter W.
03/01/2020 , antrim

very good


L
lucia C.
03/01/2020

ok


L
lizy L.
02/29/2020

we love It!


C
C F.
02/29/2020 , CT

easy to make selections


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