conferencecalling.com Reviews

Filter

This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,009 Verified Customer Reviews

1,009 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
895
(88.7%)
4 Shopper Approved - Review Star
106
(10.5%)
3 Shopper Approved - Review Star
7
(0.7%)
2 Shopper Approved - Review Star
1
(0.1%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
4.9
5 Shopper Approved - Review Star
486
4 Shopper Approved - Review Star
24
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Product Satisfaction
4.9
5 Shopper Approved - Review Star
897
4 Shopper Approved - Review Star
105
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
750+

5-star reviews

7 years collecting reviews
Filter
A
Anonymous Customer
07/21/2021

static feedback on line

Product Satisfaction
3/5
Customer Service
4/5

D
DSG
07/21/2021 , CA

Customer service is VERY helpful and responsive, and we love this service. This service is a must for anyone working in public relations.

Product Satisfaction
5/5
Customer Service
5/5

L
Louise C.
04/23/2021 , CA

I was unable to download VastConference on my new PC.I contacted customer support the agent actually LISTENED to my concerns, sent me the link walked me through the entire process, while downloading the program, updating my password. Her attitude polite professional attentive to the customer needs while it was stressful for me the agent was calm and reassuring.
Thank you kindly,

Product Satisfaction
5/5
Customer Service
5/5

S
Sharon H.
04/15/2021 , CO

Had a billing issue and all was rapidly and satisfactorily resolved!

Product Satisfaction
5/5
Customer Service
5/5

C
Cherubin C.
04/14/2021 , NY

Great service. Courteous and friendly staffs.

Product Satisfaction
5/5
Customer Service
5/5

A
Anonymous Customer
04/14/2021 , TX

I wish your product was more widely used.

Product Satisfaction
5/5
Customer Service
5/5

R
Ramona
03/24/2021 , VA

As a small family business, we needed only 10 participants at first. Then, one day we had that 11th person! Vast, so easy, quick to upgrade, grew with us immediately! Next, we needed help with screen share and Arianna showed us how to do that and so much more! So patient and knowledgeable, we didn't want to let her leave the call. So glad you have 'real' people, helping real businesses, keep growing and communicating. Great job, Vast conferencecalling.com!

Product Satisfaction
5/5
Customer Service
5/5

J
John R.
03/15/2021 , NY

Everything is great. It would be helpful to have more online instructions regarding video calls. Other than that, no complaints.

Product Satisfaction
4/5

S
Small L.
03/12/2021 , MA

I switched over to Vast Conference a year ago and found the quality of the conference call service to be excellent - clear sounding with no delays. It has also ben very easy to use.

Product Satisfaction
5/5

D
Deathra
03/11/2021 , KY

I like how easy the conference line is to set up.

Product Satisfaction
5/5

W
W. M.
03/10/2021 , CA

As an instructor providing courses to U.S. Military Bases, I needed a video conferencing program that would comply with the military security rules. We were on a tight schedule for IT approvals, and with Vast Conference support the approval that may have normally required months to accomplish, the approvals were granted in a few days! That feat provides an indication for the excellence of the Vast Conference program itself and the alacrity of management to support the system!

In sum, I could not be more satisfied with Vast Conference, with Conference Calling as programs, and with their profoundly responsive support staff!!

Product Satisfaction
5/5
Customer Service
5/5

M
Mark F.
03/09/2021 , TX

I have used Vast for several years, and have always been pleased with their service. I had used them in a previous firm, and was happy to choose them again in my new environment. Customer service has been prompt, courteous and timely.

Product Satisfaction
5/5

J
John W.
03/09/2021 , NC

Very happy, thanks

Product Satisfaction
5/5

J
John C.
02/26/2021

Very reliable. Priced well.

Product Satisfaction
5/5
Customer Service
5/5

T
Theresa
02/26/2021 , IN

Service is as expected and a good solution for our company needs.

Product Satisfaction
5/5

T
Tara R.
02/11/2021 , TX

Very pleased with ease and reliability of service. Customer Service is always helpful.

Product Satisfaction
5/5
Customer Service
5/5

A
Anonymous Customer
02/11/2021 , NJ

Some int'l numbers (China and UK) didn't work well for us. Otherwise, the domestic service has been very good.

Product Satisfaction
4/5
Customer Service
5/5

C
Carol H.
01/28/2021 , CA

Calls drop occasionally without warning, although call details show it continues. (so being billed for call minutes even though not connected)

Good to have one dial-up for use anytime it's needed. Auto-billing feature is good.

Product Satisfaction
3/5
Customer Service
5/5

D
Drew A.
01/26/2021

Customer service is extremely knowledgeable and able to guide me through the process of adding services that I needed

Product Satisfaction
5/5
Customer Service
5/5

J
Judi U.
01/26/2021 , AZ

I have been overwhelmingly impressed with the customer service at Vast Conference. While other technology companies over promise, under provide, and overcharge, Vast Conference goes above and beyond to communicate, resolve, and provide. Other companies sneak in your annual renewal, hoping you won't notice, VC emails to confirm it's OK! When we had a little annoyance on the line, they not only fixed it but followed up to confirm it remained fixed. We searched and searched for a phone conference line with recording capabilities and their audio was horrid. VC's is clear and crisp. I'm considering how I can use them more often!

Product Satisfaction
5/5
Customer Service
5/5

Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2024 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2024