conferencecalling.com Reviews
1,009 Verified Customer Reviews
1,009 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
07/21/2021
static feedback on line
07/21/2021 , CA
Customer service is VERY helpful and responsive, and we love this service. This service is a must for anyone working in public relations.
04/23/2021 , CA
I was unable to download VastConference on my new PC.I contacted customer support the agent actually LISTENED to my concerns, sent me the link walked me through the entire process, while downloading the program, updating my password. Her attitude polite professional attentive to the customer needs while it was stressful for me the agent was calm and reassuring.
Thank you kindly,
04/15/2021 , CO
Had a billing issue and all was rapidly and satisfactorily resolved!
04/14/2021 , NY
Great service. Courteous and friendly staffs.
04/14/2021 , TX
I wish your product was more widely used.
03/24/2021 , VA
As a small family business, we needed only 10 participants at first. Then, one day we had that 11th person! Vast, so easy, quick to upgrade, grew with us immediately! Next, we needed help with screen share and Arianna showed us how to do that and so much more! So patient and knowledgeable, we didn't want to let her leave the call. So glad you have 'real' people, helping real businesses, keep growing and communicating. Great job, Vast conferencecalling.com!
03/15/2021 , NY
Everything is great. It would be helpful to have more online instructions regarding video calls. Other than that, no complaints.
03/12/2021 , MA
I switched over to Vast Conference a year ago and found the quality of the conference call service to be excellent - clear sounding with no delays. It has also ben very easy to use.
03/11/2021 , KY
I like how easy the conference line is to set up.
03/10/2021 , CA
As an instructor providing courses to U.S. Military Bases, I needed a video conferencing program that would comply with the military security rules. We were on a tight schedule for IT approvals, and with Vast Conference support the approval that may have normally required months to accomplish, the approvals were granted in a few days! That feat provides an indication for the excellence of the Vast Conference program itself and the alacrity of management to support the system!
In sum, I could not be more satisfied with Vast Conference, with Conference Calling as programs, and with their profoundly responsive support staff!!
03/09/2021 , TX
I have used Vast for several years, and have always been pleased with their service. I had used them in a previous firm, and was happy to choose them again in my new environment. Customer service has been prompt, courteous and timely.
03/09/2021 , NC
Very happy, thanks
02/26/2021
Very reliable. Priced well.
02/26/2021 , IN
Service is as expected and a good solution for our company needs.
02/11/2021 , TX
Very pleased with ease and reliability of service. Customer Service is always helpful.
02/11/2021 , NJ
Some int'l numbers (China and UK) didn't work well for us. Otherwise, the domestic service has been very good.
01/28/2021 , CA
Calls drop occasionally without warning, although call details show it continues. (so being billed for call minutes even though not connected)
Good to have one dial-up for use anytime it's needed. Auto-billing feature is good.
01/26/2021
Customer service is extremely knowledgeable and able to guide me through the process of adding services that I needed
01/26/2021 , AZ
I have been overwhelmingly impressed with the customer service at Vast Conference. While other technology companies over promise, under provide, and overcharge, Vast Conference goes above and beyond to communicate, resolve, and provide. Other companies sneak in your annual renewal, hoping you won't notice, VC emails to confirm it's OK! When we had a little annoyance on the line, they not only fixed it but followed up to confirm it remained fixed. We searched and searched for a phone conference line with recording capabilities and their audio was horrid. VC's is clear and crisp. I'm considering how I can use them more often!
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