factorydirecthardware.com Reviews

About this Company

Factory Direct Savings on Home Improvement products with FREE shipping offers on Door Knobs, Locks, Handlesets, Faucets, Bathroom Hardware, Medicine Cabinets and much more

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7,508 Verified Customer Reviews

7,508 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
6045
(80.5%)
4 Shopper Approved - Review Star
1091
(14.5%)
3 Shopper Approved - Review Star
275
(3.7%)
2 Shopper Approved - Review Star
41
(0.5%)
1 Shopper Approved - Review Star
56
(0.7%)

Product Satisfaction
4.7
5 Shopper Approved - Review Star
2163
4 Shopper Approved - Review Star
263
3 Shopper Approved - Review Star
89
2 Shopper Approved - Review Star
20
1 Shopper Approved - Review Star
65
Customer Service
4.3
5 Shopper Approved - Review Star
386
4 Shopper Approved - Review Star
61
3 Shopper Approved - Review Star
30
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
48
SHOW DETAILS

5-star reviews
6,000+

5-star reviews

7 years collecting reviews
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D
Shopper Approved - Verified Customer Donald D.
10 hours ago

good


B
Shopper Approved - Verified Customer Brian K.
10 hours ago

Signing in to check out is a lot. Also, the filters couldn’t narrow down to matte black Schlage bolt cover. Seems like that search should narrow the results. 10 dollar shipping for a 1 dollar item seems like a bit much.


J
Shopper Approved - Verified Customer Joe C.
Today

They had what I needed!

Product Satisfaction
5/5

C
Shopper Approved - Verified Customer Carol A.
Today , UT

Placed my order and quickly received my package. Very easy process, pleased.

Product Satisfaction
5/5

L
Shopper Approved - Verified Customer Lora C.
1 day ago

Only place I could fund what I needed.


S
Shopper Approved - Verified Customer Sandra B.
1 day ago

The website is easy to use. Free shipping, too!


J
Shopper Approved - Verified Customer James K.
1 day ago

Great price. Delivered in perfect condition and timely! Would highly recommend.

Product Satisfaction
5/5

J
Shopper Approved - Verified Customer Julius B.
2 days ago

Process was quick and painless. Price was excellent.

Product Satisfaction
5/5

D
Shopper Approved - Verified Customer Daniel M.
2 days ago

Typing in redeem coupon code was quirky


N
Shopper Approved - Verified Customer Nate
3 days ago

Found what I needed.


J
Shopper Approved - Verified Customer James G.
3 days ago

Easy to order


S
Shopper Approved - Verified Customer STEVEN E.
3 days ago

I liked the option to use Amazon Pay


R
Shopper Approved - Verified Customer Robert S.
3 days ago

Great service and fast

Product Satisfaction
5/5

M
Shopper Approved - Verified Customer Michael A.
3 days ago

Very happy. Great quality. Great price. Shipping was fast

Product Satisfaction
5/5
Stanley BF300172 72" 2 Door Steel Track with Pivot Bracket
Stanley BF300172 72" 2 Door Steel Track with Pivot Bracket
Read more reviews about this product

3 days ago

Will be a returning customer

Great price and quality. Was exactly as described. Very haply with my purchase


G
Shopper Approved - Verified Customer Gagan S.
4 days ago

Timely delivery, the item was exactly what I was looking for. Also Couple of extra parts were sent incase of issues. Very professional, excellent experience.

Product Satisfaction
5/5

S
Shopper Approved - Verified Customer Stephen B.
4 days ago , CA

Easy, fast, great product and price. Will buy from again

Product Satisfaction
5/5

M
Shopper Approved - Verified Customer MBH
4 days ago , Mi

.

Product Satisfaction
5/5
Better Home Products Twin Peaks Left Hand Handleset Trim
Better Home Products Twin Peaks Left Hand Handleset Trim
Read more reviews about this product

4 days ago

Solid

Solid handle. It was easy to replace in our front door. I would buy it again and from this site.


K
Shopper Approved - Verified Customer Kent D.
5 days ago

Product as expected and on time.

Product Satisfaction
5/5

M
Shopper Approved - Verified Customer Mark M.
6 days ago

Surprised to find this part online, but it looks like Factory Direct Hardware has it.


A
Shopper Approved - Verified Customer Angela R.
1 week ago

Easy to locate the product I needed and quick and easy checkout!!!


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