generalitravelinsurance.com Reviews

About this Company

You dream. You plan. You save. Even the best laid travel plans can be affected by trouble at home, medical emergencies, lost luggage, flight delays or severe weather. Life is unpredictable, which is why we proudly deliver quality travel insurance and emergency service plans designed for the diverse needs of today’s travelers. Formerly doing business as CSA Travel Protection, our customers will receive the same quality travel insurance plans and outstanding customer service they have come to expect from us over the past 30 years.

Protect your trip and Travel Smarter™ with Generali Global Assistance.

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32,540 Verified Customer Reviews

32,540 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
27K+
(83.1%)
4 Shopper Approved - Review Star
4590
(14.1%)
3 Shopper Approved - Review Star
724
(2.2%)
2 Shopper Approved - Review Star
73
(0.2%)
1 Shopper Approved - Review Star
106
(0.3%)

Customer Service
4.1
5 Shopper Approved - Review Star
281
4 Shopper Approved - Review Star
46
3 Shopper Approved - Review Star
23
2 Shopper Approved - Review Star
18
1 Shopper Approved - Review Star
62
SHOW DETAILS

5-star reviews
27K+

5-star reviews

7 years collecting reviews

About this Company

You dream. You plan. You save. Even the best laid travel plans can be affected by trouble at home, medical emergencies, lost luggage, flight delays or severe weather. Life is unpredictable, which is why we proudly deliver quality travel insurance and emergency service plans designed for the diverse needs of today’s travelers. Formerly doing business as CSA Travel Protection, our customers will receive the same quality travel insurance plans and outstanding customer service they have come to expect from us over the past 30 years.

Protect your trip and Travel Smarter™ with Generali Global Assistance.

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D
Shopper Approved - Verified Customer david B.
7 hours ago

So easy to use this website

Customer Service
5/5

Company Response

We are happy that you found our site to be user friendly. Our goal is to make the shopping experience as easy as possible so that you can make the best choices for your travel needs.


S
Shopper Approved - Verified Customer Sherry O.
9 hours ago , TN

While I had to go to the chat option for the url for purchase, once there it was great. I am a repeat customer and would not use any other travel insurance company


L
Shopper Approved - Verified Customer Leslie C.
1 day ago , NC

Easy process

Company Response

Thanks for your business, Leslie. We hope you enjoy your trip!


D
Shopper Approved - Verified Customer Daniel W.
1 day ago , CA

Easy transaction. Highly recommended.

Company Response

Thanks for your endorsement! We greatly appreciate it, Daniel.


L
Shopper Approved - Verified Customer LORI P.
1 day ago , FL

Repeat customer since Generali was "CSA". Tried a different company for an international trip in 2022 and was very disappointed in their service post Hurricane Ian, which left us stranded in Europe. CSA, prior name of Generali, more than honored their policies after multiple Hurricane's impacted our domestic vacations on Cape Hatteras, NC. I'm happy to return as a customer and believe Generali will be as supportive as CSA for any international trip policy payouts.

Company Response

Thanks for your loyalty, Lori. We value your feedback and appreciate your endorsement. We hope you enjoy your travels!


J
Shopper Approved - Verified Customer Jorge R.
1 day ago

Easy to book, good ratings.

Company Response

Your feedback is valued by our team. Thank you, Jorge, for your review.


G
Shopper Approved - Verified Customer G. L.
1 day ago , HI

Easy to complete and process.

Company Response

We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!


A
Shopper Approved - Verified Customer Angela R.
1 day ago , MD

The website makes it easy to review plans and make appropriate decisions. The prices and coverage seem reasonable and better than competitors. I am hoping we do not have to use it but feel safe that we are covered just in case.

Company Response

Thank you for your feedback, Angela. We are happy that you found our site to be user friendly. Our goal is to make the shopping experience as easy as possible so that you can make the best choices for your travel needs.

Generali Global Assistance offers helpful travel services to use now, even before your trip. Visit https://www.generalitravelinsurance.com/travel-resources/services to learn more.


D
Shopper Approved - Verified Customer Deanna S.
1 day ago , NJ

Easy and Convenient

Company Response

We are grateful for your review, Deanna. Thanks so much for sharing your experience and choosing to #TravelSmarter.


J
Shopper Approved - Verified Customer Jocelyn H.
1 day ago , WA

Very informative website to help with answering questions, understanding the details of the insurance, and guiding completion of form.

Company Response

We are happy that you found our site to be user friendly. Our goal is to make the shopping experience as easy as possible so that you can make the best choices for your travel needs.


S
Shopper Approved - Verified Customer Stephen D.
1 day ago , NY

We have checking other travel Insurance company's and seeing all
that they offer and we have found with all our shopping around that
Generali is so much more to offer at a better rate. Thank you

Company Response

We appreciate your review! We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. 


C
Shopper Approved - Verified Customer Christine M.
1 day ago , IL

Very user friendly online

Company Response

We are happy that you found our site to be user friendly. Our goal is to make the shopping experience as easy as possible so that you can make the best choices for your travel needs.


B
Shopper Approved - Verified Customer Betty C.
1 day ago , NY

It was easy and fast. Thanks


R
Shopper Approved - Verified Customer Richard B.
1 day ago , CA

Best price out there and great coverage!


S
Shopper Approved - Verified Customer Steven W.
1 day ago

Very easy to understand!!!

Company Response

Thank you for your feedback, Steven! It's wonderful to hear we were able to meet your expectations.


F
Shopper Approved - Verified Customer Farshad Z.
2 days ago , CA

We have used to services before and are pleased with your Great Service.


D
Shopper Approved - Verified Customer Deidra R.
2 days ago , GA

Good experience


N
Shopper Approved - Verified Customer Nelson T.
2 days ago , CA

very straight forward, easy to understand.


E
Shopper Approved - Verified Customer Esie B.
2 days ago , CA

very simple to follow


W
Shopper Approved - Verified Customer William R.
2 days ago , AL

Purchased several times before.

Company Response

Thanks for your loyalty, William. We hope you enjoy your travels!


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