GHOST CONTROLS® is a leading designer and manufacturer of innovative solutions for the North American gate automation market. Our gate openers and accessories are low voltage (DC) and solar optimized for environments without access to AC power and require minimum maintenance and installation expertise for the do-it–yourself installer. GHOST CONTROLS® products are designed and manufactured with pride, delivering the highest quality product and customer support in the industry. To ensure we deliver on our promise, we provide in-house and online support, and stand by our products with unprecedented limited lifetime warranties on the motor and gear assembly.
10,611 Verified Customer Reviews
10,611 Customer Ratings and Reviews
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4.8
Overall Star
Rating
5-star reviews
About this Company
GHOST CONTROLS® is a leading designer and manufacturer of innovative solutions for the North American gate automation market. Our gate openers and accessories are low voltage (DC) and solar optimized for environments without access to AC power and require minimum maintenance and installation expertise for the do-it–yourself installer. GHOST CONTROLS® products are designed and manufactured with pride, delivering the highest quality product and customer support in the industry. To ensure we deliver on our promise, we provide in-house and online support, and stand by our products with unprecedented limited lifetime warranties on the motor and gear assembly.
01/31/2024
Issue resolved.
01/31/2024
Edit review - Trina at Ghost said they changed their stance on offering the keypad shrouds 'recently'. They are sending a new one. Thank you! Service was great, after leaving the initial 1-star review, they got in touch and sent a new shroud. Issue resolved.
11/24/2023 , South Carolina
Too many questions. Make the survey easier
11/22/2023 , Minnesota
The gate opener works fine and was straight-forward to install. I have been unable to upgrade to bluetooth/WiFi access because of an older-model controller included in my kit. I was finally contacted by customer service and swapped out the older control board. I can now do the WiFi/Bluetooth upgrade module. A few stumbles, but they made it right. Thanks!
11/22/2023
Originally, I wrote a less-than-stallar review because my (new) TSS1 kit was shipped with an older control board that is incompatible with the AXMC-R. Ghost loses 1 star as they didn't respond to my request for support via the web portal, but did reach out when I left a review... :) Ghost support rep verified my order info and shipped out the correct control board along with a return lable for the older one. I am now able to install the module to get WiFi and Bluetooth access (have not done it yet).
11/18/2023 , Arkansas
Was easy to find the part I needed and ordering was very streamlined.
11/18/2023
The item was exactly as described and worked without issue.
11/17/2023 , Tennessee
Overall the experience was good
11/17/2023
Did not solve the problem with the gate actuation, so we’re still working on a solution.
11/16/2023 , Florida
I received reliable and professional support from the team.
11/16/2023
This is a must have addition to your gate. My driveway is about 600 feet from the main house I with this device, I am able to open and close the gate remotely from enywhere. Ghost Controls technical staff were very responsive and professional when I called for support. The presale and post sale support is great. I highly recommend Ghost Control products because the stand by their products.
11/16/2023 , Oklahoma
Great customer service although sometimes it takes forever to get thru on the phone.
11/16/2023
No feedback at this time
11/16/2023 , California
Great products and thank you for the military discount!
11/16/2023
Love this product
11/15/2023 , Florida
Great product. Quick delivery.
11/15/2023 , Florida
Easy to use. Great product
11/13/2023 , Montana
Everything has worked great from start. Love this system.
11/13/2023
I'm so happy with this purchase. I installed it myself in under an hour. I love having access to my gate from anywhere via the app on my phone.
11/13/2023 , Missouri
Great experience
11/13/2023 , Tennessee
Website is a little hard to navigate. Waiting for customer service to contact me regarding issues.
Company Response
We apologize for the wait for service. Our office has been closed for the Observation of Veterans Day so support has been catching up on all left voicemails. We would love to reach out to you. Please email [email protected] with your contact information so we can get your problem addressed and resolved. Thank you for leaving your review.
11/13/2023
Unable to connect the bluetooth, used the Remootio app, used two different cell phones, never paired.
11/13/2023
Only one of the two I bought works. One learned from the main remote after 2-3 tries; the second remote never learned even after 10 tries.
11/12/2023 , Texas
East setup and configuration.
11/12/2023 , Colorado
Very helpful
11/12/2023 , Florida
Ordering was easy.
11/12/2023 , Texas
The tech support is top notch! I've had to call about remote contols issues and once I installed my replacement arm opener. I took off the zombie lock and didn't realize a step to remove from the contol panel started causing problems. Everyone there is ALWAYS so patient and kind. I've never been disappointed and they always get my problem solved. A+ experiences everytime.
11/12/2023
My daughter ran into our gate causing damage to the arm opener mechanism. I was so glad to find a replacemnt part so I didnt have to replace the entire unit. Saved money and got my gate up and running in 30 minutes!
11/12/2023 , New Mexico
Excellent
11/12/2023
I need to return this item as my install is remote and is solar.
11/12/2023 , Kentucky
I have just received the order so I can only comment on the fast shipping, robust packaging, pre-ordering technical support, and ease of ordering experience. I am very satisfied so far.
11/12/2023
I have not finished installation, but if it works as promised, this will save some time.
11/12/2023
I have not finished installation but everything came packed very well and seems to be heavy duty.
11/12/2023
As with all of the brackets that I ordered, this is heavy duty and very well made.
11/11/2023 , Florida
You all are awesome and tech support is unbelievably great.
11/11/2023
The wireless keypad was easy to program.
11/11/2023
The only issue I had at the time of installation was the lock did not activate the lock. It was not until I turned off the power switch and turned it back on to receive signal to activate.
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