Plaid is the cornerstone of DIY culture; the industry’s most respected source for creative products, knowledge and inspiration. Plaid's brand promise is to inspire all people to explore their inner creativity, and provide them with the knowledge and products they need to do so.

The heart of the Plaid story is symbolized by the company’s logo; the pattern is the family tartan of Plaid founder David A. Cunningham, and its meaning has grown to include the entire Plaid family of brands, products, and the people whose lives they touch. Each line in the pattern represents a separate craft tradition, which together form the rich, beautiful tapestry that is Plaid the company. Along each line are thousands of stories of love, family and self-expression.

The people who use Plaid products aren’t only consumers — they’re crafters, makers, and DIYers. Plaid products empower them to explore their individual creativity and form deep bonds with family and friends through literal labors of love.

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4,743 Verified Customer Reviews

4,743 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
3443
(72.6%)
4 Shopper Approved - Review Star
740
(15.6%)
3 Shopper Approved - Review Star
388
(8.2%)
2 Shopper Approved - Review Star
87
(1.8%)
1 Shopper Approved - Review Star
85
(1.8%)

Customer Service
4.2
5 Shopper Approved - Review Star
51
4 Shopper Approved - Review Star
6
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
8
SHOW DETAILS

5-star reviews
3,000+

5-star reviews

5 years collecting reviews

About this Company

Plaid is the cornerstone of DIY culture; the industry’s most respected source for creative products, knowledge and inspiration. Plaid's brand promise is to inspire all people to explore their inner creativity, and provide them with the knowledge and products they need to do so.

The heart of the Plaid story is symbolized by the company’s logo; the pattern is the family tartan of Plaid founder David A. Cunningham, and its meaning has grown to include the entire Plaid family of brands, products, and the people whose lives they touch. Each line in the pattern represents a separate craft tradition, which together form the rich, beautiful tapestry that is Plaid the company. Along each line are thousands of stories of love, family and self-expression.

The people who use Plaid products aren’t only consumers — they’re crafters, makers, and DIYers. Plaid products empower them to explore their individual creativity and form deep bonds with family and friends through literal labors of love.

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J
Shopper Approved - Verified Customer Jennifer C.
1 day ago

Fast and Easy


L
Shopper Approved - Verified Customer Lorraine C.
1 day ago

After a Facebook promo - item demonstrated was not available to be added to my cart. Disappointed, but still ordered individual items. Maybe because it was a bundle and could not be included with sale code? I dont know and the order process did not specify.


R
Shopper Approved - Verified Customer Rona
1 day ago

Ok


G
Shopper Approved - Verified Customer Ginger
2 days ago

Trouble with checkout


J
Shopper Approved - Verified Customer Jana H.
2 days ago

Had to reset my password and the process was very difficult


R
Shopper Approved - Verified Customer Roger S.
2 days ago

It was good when I figured out the system


K
Shopper Approved - Verified Customer Kathy B.
2 days ago

Your website was difficult for me


A
Shopper Approved - Verified Customer Anonymous Customer
2 days ago

Check out was confusing. I had to complete the process multiple times before there was success.


D
Shopper Approved - Verified Customer Donna T.
2 days ago

Love that i can purchase chalk paint on this site and love the discount!


P
Shopper Approved - Verified Customer Peggy
2 days ago

Easy Peasy , now I am excited to get my items. Thanks for the discount too!


M
Shopper Approved - Verified Customer Mary W.
2 days ago

Your website has a unique way of searching items


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Shopper Approved - Verified Customer Nancy
2 days ago , FL

I found most of what I wanted. Your shipping charge is just too much but I have an order to do and need these colors.


A
Shopper Approved - Verified Customer Angel B.
3 days ago

It's a good place to do online shopping for acrylic paints.


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Shopper Approved - Verified Customer Robert K.
3 days ago

The website is extremely slow and does not have easy to use search features.


D
Shopper Approved - Verified Customer Dianna G.
3 days ago

Lost orders twice had to start over.. then forgot 2 items... finally did get order placed, just was frustrating.


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Shopper Approved - Verified Customer Laurie A.
4 days ago

I had a hard time ordering


M
Shopper Approved - Verified Customer Mary J.
4 days ago

Excellent


M
Shopper Approved - Verified Customer Marijoy I.
4 days ago

Was easy to order


J
Shopper Approved - Verified Customer joanne P.
4 days ago

great help. website sucks


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Shopper Approved - Verified Customer Lynette S.
4 days ago

Fairly easy to order.


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