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Shopper Approved Reputation Management Hexa Icon

Improve your online reputation and conversions

  • Better search results
  • More reviews in more places
  • Improve your trust and traffic
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What is online reputation management?

Online reputation management is the process of improving your brand reputation and search visibility by showing positive reviews about your company and products in multiple strategic locations and search results throughout the internet.

Shopper Approved Reputation from 2 star to 4.5 stars

Why do I need reputation management?

Improve your traffic and conversion rates by displaying positive reviews in multiple locations online.

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Review Destinations 
is your reputation management 
solution

Send your reviews to multiple review platforms

Our unique Review Destinations tool allows you to improve and manage your online reputation by sending a portion of your verified customers to leave reviews on various open review platforms across the web. It also empowers you to share your top reviews on social media, giving you a larger online footprint and more credibility.

  • Trustpilot
  • Reseller Ratings
  • BBB (Better Business Bureau)
  • Reviews.io
  • Sitejabber
  • Google My Business
  • Facebook
  • Dozens of third-party open review platforms

Increase your traffic

With more positive reviews in highly strategic locations around the web, you will become a trusted brand and get significantly more attention and traffic to your site.

Increase your conversions

As potential customers see that you have a consistent, positive brand reputation online, they are much more likely to trust you, visit your website, and buy from you.


 
Google SERP sunshadeshop listing

It’s time for a winning brand strategy

Don't let open review platforms determine your reputation online—take control today by actively sending your customers to leave reviews on the top review sites. Over time, this establishes a cohesive brand reputation that creates powerful trust and credibility.

How Review Destinations works

Here's a real-life example of a Shopper Approved client who does not use Review Destinations. We'll call them Client A. As you can see, Client A has a great Shopper Approved rating, but because of the negative nature of open review platforms, they have mixed ratings, which leads consumers to incorrectly assume that they are a bad company that can't be trusted.

How review destination works comparison A
How review destination works comparison B

Alternatively, we have Client B, who is also a Shopper Approved client and actively uses Review Destinations. Over time, Client B has used Review Destinations to redirect a portion of their customers to leave reviews on these other open review platforms, which has dramatically improved and normalized their ratings and reputation across the web, making it easy for customers to trust them and buy from them.

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Ready to increase your 
traffic and conversions?

See first-hand how Shopper Approved drives more reviews, 
more search engine traffic & higher conversions.

 
Still unsure?
Get started for free with Store 
Ratings (formerly Seller Ratings)

We’re so confident you will love it, that we are offering the 
longest free trial in the industry.

45-Day Free Trial NO CREDIT CARD REQUIRED
 
 
Questions & Answers About Reputation Management
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Popular Questions

1 year ago
1 year ago
Google Customer Reviews are for ecommerce businesses and Google My Business Reviews are for location-based businesses. Google Customer Reviews qualify for a Google Seller rating with Google, helping optimize organic listings and Google Ads click-through rates, and ad spending by showing star ratings in Google Ads. Some third-party review platforms, like Shopper Approved, help merchants collect customer reviews on Google My Business and e-commerce reviews for a Google Seller Rating.
Source: https://support.google.com/business/t...
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2 years ago
2 years ago
Unhappy customers are more likely to leave a review. When someone has a negative experience, they are more likely to leave a bad review to provoke a response from the business. Outside of the restaurant industry, businesses struggle to entice consumers to leave a review after a positive experience. Read how to turn a negative review to your advantage.
Source: https://results.shopperapproved.com/b...
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2 years ago
2 years ago
Yes, online reputation management gives businesses a chance to better manage and control their organic search rankings and what is being said about them while addressing any negative or untruthful comments. Reputation management is the science of creating the best first impression of your brand online for prospective buyers.
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2 years ago
2 years ago
Yes. Be upfront and clearly display your purpose and qualifications. Include any accreditations you have earned or guarantees that back your products or services. Link to your site's privacy policy and the steps taken to keep data and financial transactions secure.
Source: https://results.shopperapproved.com/b...
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2 years ago
2 years ago
To use social proof in your online reputation management efforts, monitor the internet and aggregate any mentions of your company or product. Many sites make it possible to embed reviews from their page onto your website and social media. You can also use a review company to make it easy for users to leave reviews and testimonials on your website.
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1 year ago
1 year ago
Shopper Approved previously allowed clients to reject reviews. However, due to Google's updated requirements, direct deletion of reviews is no longer permitted. Now, all requests for removal must adhere to specific criteria and undergo a review process. Our main focus is to ensure compliance with Google's guidelines.
Source: http://help.shopperapproved.com/en/ar...
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2 years ago
2 years ago
Seller ratings show the customer's experience engaging with, shopping, and buying from your brand. Ratings are social proof that others have had a positive experience and recommend your company as a trustworthy provider of high-quality products. Since sellers are rated by the number of stars, this provides a highly visible way for potential customers to immediately assess your brand.
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2 years ago
2 years ago
Yes, include a detailed about page to provide information about yourself and your site. This helps you to make a more personal connection with your visitors. It improves trust and sparks interest to take a deeper look into your site's offerings.
Source: https://www.bigcommerce.com/ecommerce...
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2 years ago
2 years ago
Yes, consumers look for company responses to customer complaints. Showing that your company is humble enough to acknowledge a mistake and willing to offer a solution publicly is a good look for the business. It is important to follow through with the solutions you offer the reviewer.
Source: https://results.shopperapproved.com/b...
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